Social Media

Today’s podcast is more of a rant. We cover everything from customers service, the dangers of believing what you see on Infographics, and my... Read More

Today’s podcast is on Outsourcing Automation and Building Virtual Teams. My guest today is Stephen Jagger (who is also my co-author for Sociable!) co-founder... Read More

Dear Big Brand, You say you want to use social media to engage, grow your business and build community. You say you care… BUT... Read More

Here’s a selection of tweets, tips and insights I have posted to Twitter over the past month. If you have any of your own... Read More

Today’s social media podcast (direct download here) and blog post is on how to increase your Twitter following. These strategies aren’t just about the... Read More

As organizations push into the social media space many will start with a social media position, others will have a social media department within... Read More

Today’s podcast (direct download here) focuses on the difference between building an online persona or brand versus building you the person/organization. Too many people... Read More

I talk a lot about thought leadership in social media. In fact in our Social Media Matrix Stephen Jagger and I label our 5th... Read More

Last week we posted part 1 of our seven part social media assessment. In this week’s podcast I will talk briefly about how you... Read More

Stephen Jagger and I presented this weekend at the Banff Western Connection on how to get Sociable! and use social media to drive business... Read More

Today was our first Socialized! Lunch. Anthony Caridi and I host this social media training event here in Vancouver on the fourth Tuesday of... Read More

This week I have been really thinking a lot about how companies are implementing social media. I tweet out social media tips each day... Read More