Today’s podcast is about being truly sociable. You need to be social to have long-term social media success! There I said it. Plain and... Read More

Too many people think a website, Twitter account or well produced video is a strategy — in reality they’re just tools. Before you invest... Read More

Today’s podcast is an interview with @JessicaNorthey, a very sociable social media strategist with a background in broadcast media specializing in helping radio stations... Read More

I have been podcasting since 2004. It has brought me great clients such as Ford, ACL, and a dozen other major corporations. It has... Read More

Dear Big Brand, You say you want to use social media to engage, grow your business and build community. You say you care… BUT... Read More

Here’s a selection of tweets, tips and insights I have posted to Twitter over the past month. If you have any of your own... Read More

Today’s social media podcast (direct download here) is focused on social customer relationship management. Social SCRM (#SCRM on Twitter) is really where sales and... Read More

I talk a lot about thought leadership in social media. In fact in our Social Media Matrix Stephen Jagger and I label our 5th... Read More

I first met Guy Kawasaki at an Olympic Tweetup here in Vancouver a little over a year. My co-author Jay Conrad Levinson had already... Read More

Today’s social media podcast is part 1 of a 7 part series on assessment. Before any major endeavor we need to take inventory of... Read More

This week I have been really thinking a lot about how companies are implementing social media. I tweet out social media tips each day... Read More

I just used this site called Tweet Scan to download all of my Twitter posts since I got onto Twitter. Truth be told —... Read More