Social CRM is Really About Strategy Not Tools #SCRM

Social CRM is Really About Strategy Not Tools #SCRM

Today’s social media podcast (direct download here) is focused on social customer relationship management. Social SCRM (#SCRM on Twitter) is really where sales and... Read More
Avoiding the Groupon Effect – Podcast with Bruce Philp Author of Consumer Republic

Avoiding the Groupon Effect – Podcast with Bruce Philp Author of Consumer Republic

(Download today’s social media podcast directly here) Today I had the great opportunity to once again have Bruce Philp author of the Consumer Republic... Read More
Guy Kawasaki Podcast Interview on Enchantment

Guy Kawasaki Podcast Interview on Enchantment

I first met Guy Kawasaki at an Olympic Tweetup here in Vancouver a little over a year. My co-author Jay Conrad Levinson had already... Read More
Social Media Assessment Part 1 of 7

Social Media Assessment Part 1 of 7

Today’s social media podcast is part 1 of a 7 part series on assessment. Before any major endeavor we need to take inventory of... Read More
Interview with Bruce Philp author of the new book Consumer Republic

Interview with Bruce Philp author of the new book Consumer Republic

Today I had the opportunity to interview Bruce Philp author of The Orange Code and the soon to be released book Consumer Republic. We... Read More
Should you let your sales team publish content using social media?

Should you let your sales team publish content using social media?

Today’s podcast answers the question “Should you let your sales team publish content using social media?” I cover 5 reasons sales professionals should not... Read More
Podcast Interview: What They Don’t Teach You At Stanford Business School – Larry Chiang

Podcast Interview: What They Don’t Teach You At Stanford Business School – Larry Chiang

Photo Credit Terry Chay Today’s podcast is an interview with Larry Chang author of What They Don’t Teach You At Stanford Business School. Larry... Read More
Podcast – Helping salespeople get smarter with digital assistants and technology

Podcast – Helping salespeople get smarter with digital assistants and technology

Amacus Today’s podcast is with sales technology thought leader John Cousineau who is President of Innovative Information the creators of Amacus.  John and I... Read More
Creating a Sales Culture in Your Organization

Creating a Sales Culture in Your Organization

Many organizations want to create a sales culture but many also fail at doing so. Today’s podcast covers nine lessons around creating sales culture... Read More
Prospecting is a Discipline

Prospecting is a Discipline

Today’s podcast is on developing a prospecting discipline and why you need to plan it out and make it part of your sales and... Read More
Serendipity and Intuition are Not Random

Serendipity and Intuition are Not Random

Today’s podcast is on the connection between serendipity and discipline as well as the connection between training and intuition. I’m also going to talk... Read More
Why You Need to Be a Nomadic Social Media Tribalist

Why You Need to Be a Nomadic Social Media Tribalist

Today’s podcast is more about questions than answers, this is somewhat of a roughly formed thought at this point. Tribes by Seth Godin really... Read More